We have rebranded! Learn more here.

SHIPPING, RETURNS + EXCHANGES

SHIPPING

All orders are shipped via USPS or UPS, depending on requested service. All orders are usually fulfilled within 2-3 business days. 


RETURNS

All in-store purchases are exchange only, no returns are accepted. 

All web orders allow for returns within 14 days of receipt if items are in new and unused condition. Return shipping is at the cost of the buyer. Please contact our shop at customerservice@alpinekind.com for a return authorization. DO NOT return merchandise without a return authorization, it will be returned to you. 

All sale or discounted items are final sale only. No returns or exchanges. 


EXCHANGES

Exchanges on full-priced items are allowed within 14 days if items are in new and unused condition. Please contact our shop at customerservice@alpinekind.com for a return authorization. The cost of exchange shipping is at the cost of the buyer. DO NOT return merchandise without a return authorization, it will be returned to you. 


LOST OR STOLEN PACKAGES IN TRANSIT

Alpine Kind is not responsible for damages that may occur to merchandise

  • Including merchandise that is lost in transit
  • During return shipping and suggest sending returns with proof of delivery